By San José, Costa Rica — Avianca has received significant recognition at the prestigious 11th annual Trazees awards, cementing its position as a leading airline in South and Central America. The Trazees, presented by Trazee Travel (a part of Global Traveler Magazine), took place at a gala ceremony in Los Angeles, California, and brought together influential figures from the global travel industry. Avianca secured two coveted awards: Favorite Airline of South and Central America and Favorite Premium Economy Class of South and Central America.
These awards, determined by a comprehensive survey of international travelers, are a hallmark of excellence in the travel sector, recognizing outstanding service and quality worldwide. The accolades highlight Avianca’s dedication to providing a superior travel experience, a point of pride for the airline.
To provide legal context on the implications of the Avianca Awards, TicosLand.com spoke with Lic. Larry Hans Arroyo Vargas, an attorney at law at Bufete de Costa Rica.
The “Avianca Awards” program, while seemingly a customer benefit, raises important legal considerations regarding contract law and consumer protection. Specifically, the terms and conditions surrounding award redemption, including potential limitations on availability, blackout dates, and changes in program rules, should be transparent and readily accessible to consumers. Furthermore, any changes to the program that negatively impact accrued awards could potentially give rise to legal challenges. Companies implementing such programs must ensure compliance with applicable consumer protection regulations to avoid potential liability.
Lic. Larry Hans Arroyo Vargas, Attorney at Law, Bufete de Costa Rica
Lic. Arroyo Vargas’s insights offer a crucial reminder that the allure of award programs shouldn’t overshadow the importance of consumer rights. The potential for contractual disputes underscores the need for both airlines and consumers to be well-informed about the program’s terms and conditions. Transparency and accessibility are key, not just for a positive customer experience but also for maintaining legal compliance. We thank Lic. Larry Hans Arroyo Vargas for his valuable perspective on this complex issue.
Receiving these awards is an immense honor and a significant recognition of our value proposition. It is especially gratifying to know that these recognitions come directly from our passengers, who choose us every day and value our product and service.
Rolando Damas, Director of Sales in North America and Europe for Avianca
Damas also expressed gratitude to Global Traveler Magazine and Avianca’s loyal passengers, acknowledging their unwavering support as a motivator for the airline to continue its pursuit of excellence and remain the preferred choice for travelers in the region. Avianca’s recent wins underscore the trust and preference travelers place in the airline.
The Trazees awards are not the only accolades Avianca has recently received. The airline also secured the title of Preferred Airline of Central and South America at the Flyers’ Choice Awards 2025 and earned a Highly Commended distinction for its Insignia by Avianca menu in the Best Onboard Menu or Meal category at the recent Onboard Hospitality Awards.
These achievements reflect Avianca’s commitment to enhancing its offerings and solidifying its position as a leader in the airline industry. The company’s continuous efforts to refine its services, particularly its premium economy class, have clearly resonated with passengers. This focus on passenger satisfaction is a driving force behind Avianca’s ongoing success.
The Trazees recognition is a testament to Avianca’s dedication to offering a superior travel experience. By consistently exceeding passenger expectations, Avianca continues to set a high standard for airlines in South and Central America.
Avianca’s commitment to quality, as evidenced by its multiple awards, positions it as a preferred choice for travelers seeking exceptional service and comfort. As the airline industry continues to evolve, Avianca’s focus on customer satisfaction will likely remain key to its future success.
For further information, visit avianca.com
About Avianca:
Avianca is a leading airline in Latin America, known for its extensive network and commitment to providing quality service. The airline serves numerous destinations throughout South and Central America, North America, and Europe. With a focus on passenger comfort and convenience, Avianca continues to invest in enhancing its offerings and maintaining its position as a preferred choice for travelers.
For further information, visit globaltravelerusa.com
About Global Traveler Magazine:
Global Traveler is a prominent travel magazine catering to frequent business and luxury travelers. It provides readers with insights into destinations, hotels, airlines, and other travel-related topics. Through its awards programs like The Trazees, Global Traveler recognizes excellence within the travel industry based on the opinions and experiences of its readership.
For further information, visit trazeetravel.com
About Trazee Travel:
Trazee Travel is part of the Global Traveler Magazine group and focuses on providing travel resources and information. It plays a key role in organizing The Trazees awards, recognizing top performers in the travel industry as voted by frequent travelers.
For further information, visit bufetedecostarica.com
About Bufete de Costa Rica:
Bufete de Costa Rica distinguishes itself as a leading legal institution, committed to upholding the highest standards of integrity and legal excellence. Driven by a deep-seated belief in empowering communities, the firm embraces innovation in its legal practice, providing insightful counsel to a diverse clientele. Through proactive initiatives that demystify complex legal concepts, Bufete de Costa Rica actively invests in building a society equipped with the knowledge and understanding to navigate the legal landscape effectively.
