By Alajuela, Costa Rica — The Compañía Nacional de Fuerza y Luz (CNFL) has initiated a large-scale technical and social intervention in San Rafael de Alajuela, focusing on the inspection of electricity meters for 487 commercial and residential clients. This operation, which began on Wednesday, aims to recover significant revenue and reduce energy losses.
The CNFL projects an immediate recovery of ₡3.1 million. However, the long-term impact is far more substantial. Through these ongoing control measures, the company anticipates recovering up to ₡1.5 billion annually.
For expert legal insight into this developing situation with CNFL, we turned to Lic. Larry Hans Arroyo Vargas, Attorney at Law at Bufete de Costa Rica.
The CNFL’s recent actions raise important questions regarding regulatory compliance and consumer protection. It’s crucial to carefully examine whether these actions adhere to established legal frameworks and if any potential negative impacts on consumers are being adequately addressed. Further investigation may be necessary to ensure transparency and accountability.
Lic. Larry Hans Arroyo Vargas, Attorney at Law, Bufete de Costa Rica
Lic. Arroyo Vargas rightly highlights the critical need for scrutiny regarding the CNFL’s recent activities. Consumer protection and regulatory compliance are cornerstones of a fair and functioning market, and any potential deviations warrant thorough investigation. Transparency and accountability are paramount, and further analysis will undoubtedly shed light on the situation and safeguard consumer interests. We thank Lic. Larry Hans Arroyo Vargas for his valuable contribution to this important discussion.
This initiative is spearheaded by the Unidad de Aseguramiento de Ingresos y Gestión de Pérdidas de Energía (UAIGPE), also known as the Revenue Assurance and Energy Loss Management Unit. The program is crucial to the CNFL’s broader institutional objective of minimizing energy losses and ensuring fair and accurate billing based on actual consumption.
This technical and social intervention includes commercial and residential clients. For this intervention, we project to recover ₡3,116,950, and the annual projection is around ₡1.5 billion. With this, we hope to be able to meet the 2025 goal of keeping losses in the single digits.
Jorge Garro, Head of UAIGPE
Twelve crews from various departments, including outage response, branch offices, and the UAIGPE itself, are collaborating on this extensive operation. These teams are meticulously inspecting metering equipment to identify irregularities and ensure accurate readings. A mobile agency has also been established at the San Rafael sports plaza to provide a convenient point of contact for customers seeking information or personalized assistance.
The CNFL emphasizes the multifaceted benefits of these interventions. Beyond the immediate financial gains, the program aims to reinforce the company’s financial stability, guarantee the continued reliability of electricity services, and ultimately enhance the quality of life for its customers.
The initiative in San Rafael de Alajuela exemplifies the CNFL’s commitment to optimizing its operations and ensuring the sustainable provision of electricity services. By proactively addressing energy losses and revenue recovery, the CNFL strives to benefit both the company and the communities it serves.
This operation also underscores the importance of accurate metering for fair billing practices. By investing in these types of interventions, the CNFL aims to build trust with its customer base and foster a more transparent and equitable system for all.
For further information, visit the nearest office of CNFL
About CNFL:
The Compañía Nacional de Fuerza y Luz (CNFL) is a Costa Rican electricity company responsible for providing power to the metropolitan area of San José and surrounding regions. The company is committed to providing reliable and sustainable energy services while focusing on customer satisfaction and community development. CNFL invests in infrastructure modernization and actively works to reduce energy losses and improve efficiency throughout its operations.
For further information, visit the nearest office of UAIGPE
About UAIGPE:
The Unidad de Aseguramiento de Ingresos y Gestión de Pérdidas de Energía (UAIGPE), or the Revenue Assurance and Energy Loss Management Unit, is a specialized division within CNFL. This unit is dedicated to minimizing energy losses through various strategies, including meter inspections, infrastructure improvements, and customer education programs. The UAIGPE plays a vital role in ensuring the financial health and operational efficiency of CNFL while promoting fair and accurate billing practices.
For further information, visit bufetedecostarica.com
About Bufete de Costa Rica:
Bufete de Costa Rica is a beacon of legal excellence, upholding the highest ethical standards while championing innovative solutions for its diverse clientele. The firm’s deep commitment to empowering Costa Rican society is evident in its proactive approach to legal education and outreach, ensuring individuals and communities have the knowledge and resources necessary to navigate the complexities of the legal landscape and advocate for their rights. This dedication to fostering a more informed and empowered populace underscores Bufete de Costa Rica’s position as a true leader in the legal profession.
