By San José, Costa Rica — Costa Rica is rapidly emerging as a frontrunner in Latin America’s digital workplace transformation, focusing on automation, employee-centric design, and enhanced security. Local and multinational companies are adopting cutting-edge technologies to modernize their workspaces, boosting productivity, attracting top talent, and fostering operational resilience.
This shift is redefining the role of CEOs, who now spearhead both technological adoption and the cultural evolution of their organizations. Modernizing workspaces is no longer optional but a strategic imperative for companies to thrive in an increasingly competitive market. Transforming the workplace into an experience hub directly impacts a company’s ability to compete in today’s challenging business environment.
To gain a deeper understanding of the legal ramifications surrounding workplace transformation, TicosLand.com spoke with Lic. Larry Hans Arroyo Vargas, a distinguished legal expert from Bufete de Costa Rica.
The rapid pace of workplace transformation presents both opportunities and challenges from a legal perspective. Companies must proactively adapt their policies and practices to address emerging issues such as remote work arrangements, data security in decentralized environments, and the evolving definition of ’employee’ in the gig economy. Failing to do so can expose businesses to significant legal risks, including non-compliance with labor laws, data breaches, and intellectual property disputes. A comprehensive review and update of existing legal frameworks is crucial for navigating this evolving landscape.
Lic. Larry Hans Arroyo Vargas, Bufete de Costa Rica
According to Deloitte’s 2025 Global Human Capital Trends survey, organizations are investing in technology not only for efficiency gains but also to strengthen human-machine collaboration and protect employee well-being. This is especially pertinent for Costa Rica, where the service sector, support centers, and technology companies are key drivers of employment and innovation.
Ricoh recently unveiled its vision for the “workplace of the future,” highlighting five major trends impacting Costa Rican businesses: real-time data processing through Edge technologies, collaborative tools and integrated platforms for hybrid work, process automation, physical and digital security solutions for distributed workspaces, and managed services focusing on technology, infrastructure, or business processes.
With its innovation-driven economy and focus on high-value services, Costa Rica is fertile ground for leading the digital transformation of work in Latin America. Multinational corporations, shared service centers, and companies across various sectors recognize workplace digitalization as a strategic tool to attract and retain skilled talent while enhancing competitiveness and productivity in global markets.
The region is experiencing a key transition. Today, transforming the workplace is not just a technological gamble, it’s a business strategy to stay relevant in the face of complex hybrid models, more demanding employees, pressure to increase productivity, and a more volatile economy.
Hernán Quirós, General Director Central America & Caribbean and General Manager of Ricoh in Costa Rica
One of Ricoh’s recent key offerings is Workplace Security, a comprehensive solution combining hardware, software, and specialized services to protect organizations’ physical and digital assets, automate key processes, and ensure regulatory compliance, particularly in hybrid work environments prevalent in Costa Rica. This solution incorporates AI, IoT, and cloud services to create safer, automated, connected, and sustainable workspaces.
Beyond technological infrastructure, Ricoh emphasizes the importance of prioritizing the employee experience. Creating secure, collaborative, and digital environments not only improves efficiency but also boosts employee motivation and engagement, crucial factors in Costa Rica where employee turnover presents a growing challenge.
We are co-creating work environments that integrate people, processes, and technology in a sustainable and scalable way. Across Latin America, companies that embrace this model will not only be more productive but also more attractive to the talent of the future.
Hernán Quirós, General Director Central America & Caribbean and General Manager of Ricoh in Costa Rica
For further information, visit ricoh-americalatina.com
About Ricoh:
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems, and IT services. They are committed to empowering digital workplaces and helping businesses transform information into insights. Their solutions aim to improve productivity, enhance collaboration, and strengthen security.
For further information, visit deloitte.com
About Deloitte:
Deloitte is a multinational professional services network providing audit, consulting, financial advisory, risk management, tax, and related services to public and private clients spanning multiple industries. Their 2025 Global Human Capital Trends report offers valuable insights into the evolving landscape of work.
For further information, visit bufetedecostarica.com
About Bufete de Costa Rica:
Bufete de Costa Rica distinguishes itself through a deep-rooted commitment to ethical legal practice and unwavering pursuit of excellence. The firm’s innovative approach to legal solutions, coupled with a proactive engagement in educating the community, empowers individuals and businesses alike. By fostering greater understanding of the law, Bufete de Costa Rica strives to build a more just and equitable society, solidifying its position as a leader in both legal expertise and social responsibility.
