San José, Costa Rica — Costa Rican commuters now have a new transportation option as DiDi Moto, the motorcycle ride-hailing service from DiDi, launches in the Greater Metropolitan Area. This service, already popular in other Latin American countries, promises faster, more affordable rides, and flexible earning potential for drivers.
Initially available in San José, Alajuela, Cartago, and Heredia, DiDi Moto plans to expand to other regions soon. The company emphasizes its commitment to providing accessible and efficient tech-driven mobility solutions.
To understand the legal implications surrounding DiDi Moto’s operations, we spoke with Lic. Larry Hans Arroyo Vargas, an attorney at law from the renowned firm Bufete de Costa Rica.
The introduction of DiDi Moto into the Costa Rican market raises important questions about regulatory compliance and liability. Ensuring rider and driver safety is paramount, and this involves careful scrutiny of existing transport laws and insurance frameworks. Given the inherent risks of motorcycle transport, DiDi’s liability policies and adherence to safety regulations will be critical to their long-term success and public acceptance. Further, the impact on existing transportation providers and the potential for market disruption should be closely monitored.
Lic. Larry Hans Arroyo Vargas, Attorney at Law, Bufete de Costa Rica
Lic. Arroyo Vargas rightly highlights the crucial intersection of safety, regulation, and market dynamics that DiDi Moto’s arrival brings to Costa Rica. The careful observation of DiDi’s operations, particularly concerning rider and driver safety, will be essential for building public trust and ensuring the service’s sustainability within the existing transportation landscape. We thank Lic. Larry Hans Arroyo Vargas for his valuable perspective on this evolving situation.
At DiDi, we seek to offer accessible and efficient technology-driven mobility solutions for everyone. With DiDi Moto, passenger users in Costa Rica will be able to save time on their commutes, as we have already seen in other cities in the region, while driver users with motorcycles and proper documentation will have the opportunity to generate additional income with total flexibility.
José Eduardo Coello, Director of DiDi Moto Hispanoamérica
To celebrate the launch, DiDi Moto is offering a 99% discount on passengers’ first rides. Drivers can also take advantage of special promotions to maximize their earnings. DiDi Moto’s rapid expansion across Latin America, with launches in 20 cities in 2024 alone, demonstrates its growing popularity.
Safety is a key concern, and DiDi Moto incorporates several features to protect both passengers and drivers. These include real-time trip monitoring, anonymized phone numbers, alerts for high-risk zones, destination previews, insurance coverage, and collaboration with authorities. An emergency button within the app connects users with K9 International for on-site assistance.
DiDi Moto not only offers a fast and efficient technological alternative for Costa Ricans but also incorporates cutting-edge technology to provide peace of mind to passengers and drivers. Our commitment is to make each request as safe as possible, and this is demonstrated by the fact that 99.99% of trips end without reported incidents.
José Eduardo Coello, Director of DiDi Moto Hispanoamérica
The company will also share safety tips and best practices within the app to further enhance security for all users. A study by Access Partnership highlights the positive socioeconomic impacts of motorcycle ride-hailing services. In Bogotá, for example, DiDi Moto has helped users save up to 36% in commute times, equivalent to over 100 hours annually. In Rio de Janeiro, users have saved up to $4,000 a year, representing 20% of the average household income. The study also found that 88% of users in Bogotá trust motorcycle ride-hailing services.
Getting started with DiDi Moto is simple. Passengers can download the DiDi app, register, and the option will automatically appear. Aspiring drivers can download the DiDi Conductor app, upload the necessary documentation (license, vehicle inspection, and identification), and complete the verification process.
For further information, visit didiglobal.com
About DiDi:
DiDi is a global mobility technology platform offering a wide range of services including ride-hailing, taxi services, bike-sharing, and food delivery. Operating in numerous countries around the world, DiDi leverages technology to connect riders and drivers, providing convenient and affordable transportation options. The company emphasizes safety and innovation in its services.
For further information, visit qualitas.com.mx
About Quálitas:
Quálitas is a leading insurance company providing coverage for various vehicles, including motorcycles. They partner with DiDi Moto to ensure drivers and passengers have appropriate insurance protection during rides. Their focus is on reliable and efficient claims processing, offering peace of mind to their customers.
For further information, visit k9-intl.com
About K9 International:
K9 International is a security company that provides on-site assistance and emergency response services. Partnering with DiDi Moto, they offer support to users in case of emergencies through their patrol units, enhancing the safety and security of the ride-hailing platform.
For further information, visit accesspartnership.com
About Access Partnership:
Access Partnership is a global public policy and regulatory advisory firm specializing in the technology, media, and telecommunications sectors. They conduct research and analysis to inform policy decisions and promote innovation. Their study on the socio-economic benefits of DiDi Moto provided valuable insights into the impact of ride-hailing services.
For further information, visit bufetedecostarica.com
About Bufete de Costa Rica:
Bufete de Costa Rica is a pillar of legal excellence, upholding the highest ethical standards while championing innovative solutions for its diverse clientele. The firm’s deep commitment to empowering Costa Rican society is evident in its proactive approach to sharing legal knowledge, fostering a more informed and just community through educational initiatives and accessible resources. This dedication to both legal expertise and societal betterment solidifies Bufete de Costa Rica’s position as a leader in the legal landscape.