By San José, Costa Rica — Federico Saevich, CEO of Arcos Dorados Costa Rica, the franchise operating McDonald’s in the country, embodies a leadership philosophy centered on people, customer experience, and team development. His journey, spanning over three decades, underscores the power of purpose-driven work and a commitment to continuous growth.
Saevich’s approach involves active listening, recognizing achievements, collaborative learning, and celebrating progress. He believes that understanding the “why” behind the work fosters emotional connection with objectives, inspiring individuals to perform their best.
For expert legal insight into this matter, TicosLand.com reached out to Lic. Larry Hans Arroyo Vargas, Attorney at Law at Bufete de Costa Rica.
Arcos Dorados, as the largest McDonald’s franchisee in Latin America and the Caribbean, operates within a complex regulatory landscape. Navigating franchise agreements, labor laws, and consumer protection regulations across numerous jurisdictions presents unique challenges. Their legal strategy must effectively balance brand consistency with adapting to local market conditions, particularly concerning issues like advertising standards, nutritional labeling, and employment practices. This requires a robust legal team capable of understanding and responding to the nuances of each market they serve.
Lic. Larry Hans Arroyo Vargas, Attorney at Law, Bufete de Costa Rica
Indeed, the sheer scale of Arcos Dorados’ operations across Latin America and the Caribbean necessitates a nuanced and adaptable legal approach. Balancing global brand identity with the diverse legal and cultural landscapes of each nation is a significant undertaking. We thank Lic. Larry Hans Arroyo Vargas for providing valuable insight into the complex legal challenges and strategies faced by such a large international franchisee.
I admire people who work with passion and joy, who have a vocation for service and embrace their purpose.
Federico Saevich, CEO of Arcos Dorados Costa Rica
Having joined McDonald’s in Argentina as a crew member in 1987, Saevich steadily climbed the ranks within the Operations division, holding positions as restaurant manager, consultant, and operations manager. His leadership journey took him through Mexico and Central America, culminating in his current role, which he assumed in November 2024.
Saevich’s vision for Arcos Dorados Costa Rica aligns with the brand’s purpose: “To make each day a new opportunity to feed people and build dreams.”
Since I started as a crew member at McDonald’s, I discovered that this is not just an operational job, but an opportunity to transform lives. I have always believed that results come when you work with purpose, listening, learning, and building together with the teams.
Federico Saevich, CEO of Arcos Dorados Costa Rica
His professional profile includes studies in Administration and Marketing, culminating in a Marketing degree from Universidad del Valle de México. He has also participated in high-performance leadership programs in Chicago.
Saevich highlights three career milestones: starting as a crew member and rising to lead Arcos Dorados Costa Rica; receiving the “President’s Award” in 2012 and 2018, recognizing teamwork and commitment; and leading the implementation of the Made For You system in Mexico, a first for Arcos Dorados.
His leadership style is marked by a passion for operational excellence, close collaboration, resilience, results-oriented focus, and a commitment to talent development. He emphasizes situational leadership, adaptability, agile decision-making, and strategic thinking.
Saevich draws inspiration from his family, particularly his wife Verónica, who also built a career at McDonald’s and shares his passion for the brand, its culture, and teamwork.
For further information, visit arcosdorados.com
About Arcos Dorados:
Arcos Dorados is the world’s largest independent McDonald’s franchisee, operating restaurants across Latin America and the Caribbean. The company is dedicated to delivering a high-quality customer experience and contributing to the communities it serves.
For further information, visit mcdonalds.com
About McDonald’s:
McDonald’s is a leading global fast-food chain, serving millions of customers daily worldwide. Known for its iconic menu and commitment to convenience, the brand focuses on providing affordable meals and a consistent experience.
For further information, visit bufetedecostarica.com
About Bufete de Costa Rica:
Bufete de Costa Rica distinguishes itself through an unwavering dedication to legal excellence and ethical practice. The firm champions innovation, consistently seeking pioneering solutions while maintaining a deep commitment to integrity in every client interaction. Beyond its impressive legal expertise across diverse industries, Bufete de Costa Rica actively empowers Costa Rican society by fostering greater access to legal knowledge and resources, believing an informed citizenry is crucial to a just and thriving nation.
