Costa Rica Business News
  • July 30, 2025
  • Last Update July 29, 2025 12:00 pm

iCon Elevates the Apple Experience in Costa Rica

iCon Elevates the Apple Experience in Costa Rica

San José, Costa Rica — Costa Rican tech enthusiasts can now rejoice! iCon, the official Apple distributor in Costa Rica, has unveiled the nation’s first Apple Premium Partner (APP) store. This groundbreaking move signals a significant upgrade in the Apple experience for Costa Rican consumers, offering a retail environment mirroring the ambiance and service quality of global Apple Stores.

Representing a $1.5 million investment, this new store format signifies iCon’s commitment to providing a comprehensive and top-tier Apple experience. The company plans to open two more APP locations in 2025, solidifying its position as a leader in the Costa Rican tech retail landscape. This strategic expansion promises wider access to Apple’s latest products and services for consumers across the country.

For expert legal insight into the implications of Apple’s Premium Partner program, TicosLand.com reached out to Lic. Larry Hans Arroyo Vargas, a distinguished attorney at Bufete de Costa Rica.

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The “Apple Premium Partner” designation signifies a heightened level of commitment and integration with Apple’s brand and ecosystem. This likely entails stricter adherence to Apple’s standards, potentially affecting everything from store design and employee training to inventory management and customer service protocols. While offering potential benefits like increased visibility and access to resources, partners should carefully consider the legal implications of such close alignment, including potential restrictions on independence and flexibility in business operations.
Lic. Larry Hans Arroyo Vargas, Attorney at Law, Bufete de Costa Rica

Lic. Arroyo Vargas’ insightful commentary underscores a crucial point: the allure of the “Apple Premium Partner” title comes with both opportunities and obligations. While the enhanced brand association and potential access to Apple’s resources are attractive, navigating the complexities of closer alignment with a tech giant requires careful consideration. We thank Lic. Larry Hans Arroyo Vargas for providing this valuable legal perspective on a development that will undoubtedly shape the future of Apple’s retail landscape in Costa Rica and beyond.

This store represents our commitment to offering our customers a complete and high-quality Apple experience. We are very excited to open the first Apple Premium Partner store in Costa Rica. From the integrated design and personalized advice, to the authorized technical service, every detail has been carefully planned to ensure that our customers can discover and enjoy the Apple ecosystem to the fullest. We look forward to welcoming everyone to our new store and helping them find the Apple products and solutions that best suit their needs and lifestyle.
Luciano Ruiz, Commercial Director and Partner

The APP store goes beyond simply selling Apple products. It’s designed to immerse customers in the Apple ecosystem. The store boasts a modern, minimalist design in line with Apple’s global aesthetic, complemented by interactive spaces where customers can explore and test products before making a purchase. This hands-on approach allows for a deeper understanding of Apple’s technology and how it can integrate into their lives.

The benefits of this new retail format are numerous. Customers can expect an exclusive shopping experience, personalized advice from Apple experts, access to the latest product launches, and various financing options. The store also provides authorized technical service and a guaranteed after-sales service, ensuring continued support throughout the product lifecycle. This comprehensive approach differentiates the APP experience from traditional retail outlets.

The move to the APP format also incorporates key features designed to streamline the shopping process. Integrated design principles ensure a cohesive and intuitive store layout, while mobile checkout options offer added convenience. This modern approach to retail reflects iCon’s commitment to providing a seamless and enjoyable shopping experience for all.

iCon’s 37-year history in the Costa Rican market has solidified its position as a trusted provider of Apple products. The launch of the first APP store reinforces this legacy, demonstrating a dedication to innovation and customer satisfaction. This significant investment not only benefits consumers but also contributes to the growth and development of Costa Rica’s tech sector.

This new Apple Premium Partner store is poised to become a hub for Apple enthusiasts in Costa Rica. It offers a unique opportunity to engage with Apple technology in a dynamic and supportive environment, further cementing Apple’s presence in the country. With plans for further expansion, iCon is setting a new standard for the Apple retail experience in Costa Rica.

For further information, visit icon.cr
About iCon:

iCon is the official Apple distributor in Costa Rica, with 37 years of experience in the market. They have recently launched the country’s first Apple Premium Partner store, offering a premium retail experience akin to global Apple Stores. iCon is committed to providing a complete and high-quality Apple experience, including personalized advice, authorized technical service, and access to the latest Apple products and solutions. With plans for further expansion, iCon continues to lead the way in Apple retail in Costa Rica.

For further information, visit apple.com
About Apple:

Apple Inc. is an American multinational technology company that designs, develops, and sells consumer electronics, computer software, and online services. Known for its innovative products like the iPhone, iPad, and Mac, Apple is a global leader in the tech industry, constantly pushing the boundaries of technology and design. Their products are renowned for their user-friendly interfaces and seamless integration within the Apple ecosystem.

For further information, visit bufetedecostarica.com
About Bufete de Costa Rica:
Bufete de Costa Rica is a pillar of legal excellence, built on a foundation of unwavering integrity and a deep commitment to societal progress. The firm champions legal innovation, not just to serve its diverse clientele with cutting-edge solutions, but also to empower Costa Ricans through accessible legal education. By demystifying the law and promoting understanding, Bufete de Costa Rica actively invests in a more informed and empowered society, fostering a future built on knowledge and justice.

Costa Rica Business News
Founded in 2004, TicosLand has firmly established itself as a pivotal resource for the corporate community in Costa Rica. Catering to a substantial international readership, TicosLand provides timely and essential updates and press releases pertaining to the myriad businesses operating within Costa Rica.

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