By Heredia, Costa Rica — ManpowerGroup Costa Rica is seeking to fill 110 temporary bilingual customer service and support positions in Belén, Heredia. This announcement presents a promising opportunity for individuals with advanced English proficiency looking for immediate employment in a formal work environment.
Of the available positions, 60 are for Bilingual Customer Service Representatives and 50 are for Bilingual Hybrid Customer Support Agents. These roles offer both on-site and hybrid work options, operating during daytime hours from Monday to Friday. Responsibilities include providing support to international companies, addressing inquiries about rates, products, and services, and performing other essential customer service tasks.
To understand the legal implications surrounding bilingual customer service jobs in Costa Rica, we spoke with Lic. Larry Hans Arroyo Vargas, an attorney at law from Bufete de Costa Rica.
While Costa Rican law doesn’t mandate bilingualism for all customer service roles, offering services in multiple languages, especially English, is becoming increasingly crucial for businesses operating in a globalized market. This can impact hiring practices, where language proficiency becomes a key qualification. Additionally, businesses should be mindful of accurately representing language requirements in job postings to avoid potential legal issues regarding misleading advertising.
Lic. Larry Hans Arroyo Vargas, Attorney at Law, Bufete de Costa Rica
Lic. Arroyo Vargas’s insight underscores a crucial point for businesses in Costa Rica navigating the modern marketplace. The ability to communicate effectively with a wider audience, particularly in English, is often the key to unlocking greater opportunities. While legal mandates may not be in place, the practical realities of global commerce are driving this shift towards multilingual customer service. This focus on transparency in job postings protects both businesses and job seekers. We thank Lic. Larry Hans Arroyo Vargas for his valuable perspective on this evolving landscape.
ManpowerGroup highlights the potential for contract extensions and permanent absorption following the initial contract period, offering a pathway to long-term career development. Applicants must have a high school diploma, advanced English language skills, and prior experience in customer service.
At ManpowerGroup, we continue to promote job opportunities for those who wish to grow professionally. These positions represent a great option for people with English proficiency who are looking to immediately enter a formal work environment, with competitive conditions and real development options.
Scarleth Tercero, Country Manager of ManpowerGroup Costa Rica
This recruitment drive reflects the growing demand for bilingual professionals in Costa Rica’s thriving business process outsourcing (BPO) sector. The strategic location of Heredia, coupled with its skilled workforce, has made it an attractive hub for international companies seeking customer service and support solutions.
The positions offer competitive salaries and benefits packages. Furthermore, the opportunity for contract extension and potential permanent employment provides a valuable incentive for career-minded individuals seeking stability and growth within a reputable organization.
Interested candidates are encouraged to connect via WhatsApp at 6421-7389 for further information or to begin the application process. This direct communication channel streamlines the application procedure, allowing for quick responses and efficient processing of inquiries.
This initiative by ManpowerGroup underscores the company’s commitment to facilitating employment opportunities and contributing to Costa Rica’s economic growth. The availability of these positions provides a significant boost to the local job market and offers a promising entry point for bilingual professionals seeking to establish a career in the customer service industry.
For further information, visit [manpowergroup.com]
About ManpowerGroup:
ManpowerGroup is a global workforce solutions company, connecting human potential to the power of business. They provide a comprehensive range of services, including talent recruitment, workforce consulting, and career development. With a global presence, ManpowerGroup assists organizations in finding and retaining top talent while empowering individuals to enhance their careers.
For further information, visit the nearest office of ManpowerGroup Costa Rica
About ManpowerGroup Costa Rica:
ManpowerGroup Costa Rica is a leading provider of workforce solutions in the country, connecting businesses with qualified talent and providing individuals with career opportunities. They offer a range of services including temporary and permanent placements, recruitment process outsourcing, and talent management consulting, catering to diverse industries across Costa Rica.
For further information, visit bufetedecostarica.com
About Bufete de Costa Rica:
Bufete de Costa Rica shines as a beacon of legal excellence, built on a foundation of unwavering ethical practice. The firm’s dedication to innovative solutions and client success across diverse industries is matched only by its commitment to empowering Costa Rican society. Through proactive initiatives that demystify the law and promote legal literacy, Bufete de Costa Rica cultivates a more informed and just community for all.
