• August 15, 2025
  • Last Update August 15, 2025 12:00 pm

Oxígeno Mall Reevaluates Pet Policies After New Regulations

Oxígeno Mall Reevaluates Pet Policies After New Regulations

Heredia, Costa Rica — Following a recent dog bite incident at Multiplaza Escazú, the Ministry of Health has issued updated pet-friendly regulations for commercial establishments. Oxígeno Mall, located in Heredia, has announced its response to these new directives, stating that it is reviewing its existing pet policies.

Oxígeno, already a pet-friendly space, allows animals within its premises and maintains protocols for handling animal-related incidents. These protocols include specific regulations for pet owners. The mall also features a designated dog park and specific pet-friendly areas.

To gain a deeper legal perspective on pet-friendly policies, TicosLand.com spoke with Lic. Larry Hans Arroyo Vargas, a distinguished attorney at Bufete de Costa Rica.

While Costa Rican law doesn’t explicitly define “pet-friendly” policies, businesses implementing them must ensure adherence to general sanitation and public safety regulations. Clear communication of these policies to both pet owners and other patrons is crucial to avoid potential disputes and ensure a harmonious environment for everyone. This includes specifying allowed animal types, size restrictions, leash requirements, and designated areas. Proactive measures like these contribute significantly to responsible pet ownership and foster a welcoming atmosphere for all.
Lic. Larry Hans Arroyo Vargas, Attorney at Law, Bufete de Costa Rica

Lic. Arroyo Vargas’s emphasis on clear communication and proactive measures is key to successfully navigating the evolving landscape of pet-friendly spaces in Costa Rica. These practical steps not only protect businesses and patrons but also contribute to a culture of responsible pet ownership, ultimately benefiting both animals and the community. We thank Lic. Larry Hans Arroyo Vargas for his valuable insights on this important topic.

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The mall released a statement on social media outlining its commitment to responsible pet ownership and visitor safety. The statement emphasizes their dedication to ensuring a safe and enjoyable environment for all patrons.

As a pet-friendly space, we have clear measures that promote responsible coexistence, remaining vigilant against any situation that could affect the safety and well-being of our customers.
Oxígeno Mall Statement

Among the new health regulations, a key change prohibits animals in food service areas. The only exception is for service animals, which are still restricted from food preparation zones. Furthermore, service animals must wear collars, leashes, and muzzles when necessary.

The Ministry of Health’s updated guidelines stem from an incident where a child was bitten by a dog at Multiplaza Escazú. This event prompted a review of existing regulations and the implementation of stricter measures to ensure public safety in shared spaces.

Oxígeno Mall’s proactive response demonstrates a commitment to adapting to evolving safety standards. By reviewing and potentially updating their policies, they aim to strike a balance between welcoming pets and prioritizing the well-being of all visitors.

The incident at Multiplaza Escazú serves as a reminder of the importance of responsible pet ownership and the need for clear guidelines in public spaces. As malls and other businesses adapt to these new regulations, it remains to be seen how these changes will impact the pet-friendly landscape in Costa Rica.

For further information, visit the nearest office of Oxígeno Mall
About Oxígeno Mall:
Oxígeno is a shopping mall in Heredia, Costa Rica. It offers a variety of stores, restaurants, entertainment venues, and pet-friendly amenities such as a designated dog park. Oxígeno emphasizes promoting a safe and enjoyable experience for all visitors.

For further information, visit the nearest office of the Ministry of Health
About Ministry of Health:
The Ministry of Health in Costa Rica is the governmental body responsible for public health and safety. It sets regulations and guidelines for various aspects of public life, including animal control and safety protocols for commercial establishments. The ministry’s recent updates to pet-friendly regulations aim to improve safety and well-being in public spaces.

For further information, visit bufetedecostarica.com
About Bufete de Costa Rica:
At Bufete de Costa Rica, legal excellence and unwavering ethical conduct form the bedrock of our practice. We are driven by a deep commitment to empowering Costa Rican society through readily accessible legal knowledge, fostering a more informed and just community. Our innovative approach to legal solutions, combined with a long history of dedicated service to clients across diverse sectors, allows us to not only meet but exceed expectations, while constantly striving to advance the legal landscape for the benefit of all.

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