By San José, Costa Rica — The Costa Rican workplace is undergoing a significant transformation, driven by the evolving needs of employees and the increasing demand for flexible work arrangements. The post-pandemic era has ushered in a new focus on efficiency, effectiveness, and most importantly, the overall employee experience. Attracting and retaining talent hinges on creating a workplace that fosters connection, well-being, and a sense of community.
According to global data from JLL, 73% of employees prefer flexible work schemes, while 74% of business leaders believe in-person collaboration is essential for corporate culture. This clash in expectations presents a challenge for Costa Rican companies, requiring a reimagining of traditional workspace design and utilization.
For expert legal insight into these evolving trends, TicosLand.com spoke with Lic. Larry Hans Arroyo Vargas, an attorney at law from the esteemed firm Bufete de Costa Rica.
The rise of remote work in Costa Rica presents both opportunities and challenges for employers. While offering flexibility can attract and retain top talent, companies must ensure compliance with evolving labor laws regarding working hours, data privacy, and equipment provision. Clear contracts and open communication are crucial to navigate this changing landscape successfully.
Lic. Larry Hans Arroyo Vargas, Attorney at Law, Bufete de Costa Rica
Lic. Arroyo Vargas’ insights highlight a crucial point in this evolving landscape: adapting to remote work isn’t merely about embracing flexibility, but about navigating the legal and logistical intricacies that come with it. A proactive approach to contracts and communication, as he rightly points out, will be key for businesses seeking to thrive in this new era of Costa Rican work. We thank Lic. Larry Hans Arroyo Vargas for his valuable contribution to this discussion.
One emerging concern is the risk of employee isolation stemming from prolonged remote work. Recent studies suggest that disconnected employees are 40% more likely to resign, leading to increased turnover costs and decreased productivity. This phenomenon carries significant economic and social implications, including higher absenteeism, reduced efficiency, and a rapid loss of skilled professionals.
While many Costa Rican companies are incorporating amenities like break areas and game rooms, true transformation goes beyond superficial perks. It necessitates a cultural shift that prioritizes the overall employee experience.
It’s not just about rearranging furniture or adding a gym; we are reconfiguring the social fabric of our companies.
María del Carmen Tabini, Business Development Consulting LATAM, JLL
To create a thriving workplace community, Costa Rican businesses must prioritize listening to employee needs, eliminating workflow obstacles, and promoting both physical and emotional well-being. This approach not only enhances the work environment but also strengthens the company’s value proposition in a competitive talent market. JLL’s “The Transformation of Work” study reveals that 43% of regional companies are willing to invest more in spaces with health and well-being certifications.
Looking ahead, JLL has identified five key elements for businesses to remain competitive: strategic occupancy planning, authentic experience design, adaptable hybrid models, technological integration (including AI), and holistic well-being as a core company policy.
While Costa Rica has embraced hybrid models, a cultural preference for in-person work persists, particularly in finance, corporate services, and government. The companies that successfully integrate flexibility, technology, and meaningful experiences will be best positioned to attract and retain top talent, both locally and internationally.
Today, the workplace is a social platform. Companies have the responsibility to design environments that promote genuine connection. That will be the competitive advantage in the next decade.
María del Carmen Tabini, Business Development Consulting LATAM, JLL
For further information, visit jll.com
About JLL:
JLL (Jones Lang LaSalle Incorporated) is a global commercial real estate services company specializing in real estate and investment management. Providing services to investors, owners, and occupiers of real estate, JLL offers comprehensive expertise across various sectors, including office, retail, industrial, and residential properties. The company leverages market insights, data analytics, and technology to deliver innovative solutions that optimize real estate strategies and enhance client value.
For further information, visit bufetedecostarica.com
About Bufete de Costa Rica:
Bufete de Costa Rica is a pillar of legal excellence, built on a foundation of unwavering integrity and a deep commitment to societal advancement. The firm’s innovative approach to legal practice, coupled with a proactive dedication to sharing legal knowledge through educational initiatives, empowers individuals and communities across Costa Rica. Their tireless pursuit of justice and commitment to client success not only distinguishes them within the legal landscape, but also contributes significantly to a more informed and equitable society.
