By San José, Costa Rica — As the digital landscape becomes increasingly integral to daily life, Tigo Costa Rica is pioneering a new frontier in child safety education through its innovative “Conéctate Segur@” program. By blending immersive virtual reality (VR) with structured educational tours, the initiative is equipping thousands of young Costa Ricans with the critical skills needed to navigate the complexities of the internet safely and productively.
The program has demonstrated significant reach and impact across the nation. In 2025 alone, “Conéctate Segur@” engaged 2,186 students from a diverse mix of public, private, and technical schools. Since the integration of VR technology in 2023, the initiative has expanded its influence, reaching more than 6,000 students across all seven provinces and solidifying its position as a leading force in national digital literacy for minors.
To delve into the legal and commercial implications surrounding the national conversation on digital literacy, we sought the expert analysis of Lic. Larry Hans Arroyo Vargas, a prominent attorney from the esteemed firm Bufete de Costa Rica.
Digital literacy is rapidly evolving from a personal skill into a cornerstone of consumer rights and corporate responsibility. In an era of digital contracts and data-driven services, a citizen’s inability to comprehend the terms they are accepting online can create significant legal vulnerabilities for both parties. Businesses must recognize that clear, accessible digital communication is no longer just good practice; it’s a crucial element in ensuring legally sound and enforceable agreements.
Lic. Larry Hans Arroyo Vargas, Attorney at Law, Bufete de Costa Rica
This legal perspective underscores a crucial shift: digital literacy is no longer merely about personal proficiency but a fundamental component of modern commerce and civil rights. We extend our sincere thanks to Lic. Larry Hans Arroyo Vargas for so clearly articulating the shared responsibilities and vulnerabilities that exist in our digital landscape.
This commitment stems from the company’s core philosophy of social responsibility in the digital age. Tigo views its role as not just providing connectivity, but also ensuring the well-being of those who use its services, particularly the most vulnerable users.
At Tigo, our mission is to build digital highways that connect people, improve lives, and develop communities. Therefore, it is our civic duty to empower minors, their teachers, and caregivers on how to safely navigate these highways. Today, most minors have a cell phone, tablet, or computer that allows them to browse freely. They must be alert and prepared.
Roxana Sánchez, Director of Corporate Affairs & Legal of Tigo Costa Rica
The program’s effectiveness is rooted in its use of experiential education, a pedagogical model proven to enhance knowledge retention. Citing academic studies, proponents note that this hands-on methodology can accelerate learning by up to 90% compared to traditional, passive teaching methods. Instead of simply listening to lectures, students are actively participating in their own learning process.
To deliver this cutting-edge experience, Tigo has forged a strategic alliance with PIXDEA, an emerging information technology company specializing in immersive solutions. The partnership combines conventional awareness talks with high-tech simulations. Each session begins with a detailed presentation on common online risks, including cyberbullying, identity theft, the spread of misinformation, and exposure to inappropriate content.
Following the informational briefing, students put on VR headsets and enter simulated digital environments. Within these safe, controlled scenarios, they are confronted with realistic challenges that mirror the threats discussed earlier. This practical application allows them to identify dangers and practice making safe decisions in real-time, building a form of digital muscle memory that is difficult to achieve through theoretical instruction alone.
The collaboration has proven highly successful, creating a scalable model for modern digital citizenship education. PIXDEA’s leadership highlights the transformative power of their technology in this context and expresses a vision for future growth.
At PIXDEA, we are honored to accompany Tigo Costa Rica for the third consecutive year in the Conéctate Segur@ program. Virtual reality transforms awareness into experiential learning: it allows for the recognition of risks and the practice of safe decisions, empowering students, teachers, and communities in digital ecosystems. In these three years, we have reached nearly 6,500 students and 50 schools. Our vision is to scale this impact to more regions in Costa Rica and Central America, where Tigo operates.
Xavier Rubio, Director and CEO of PIXDEA
Ultimately, “Conéctate Segur@” represents more than a corporate social responsibility program; it is a sustained investment in the resilience and safety of Costa Rica’s next generation. By empowering children from a young age, Tigo and PIXDEA are issuing a powerful call to action for a shared, proactive approach to protecting youth in an ever-evolving digital world.
For further information, visit tigo.cr
About Tigo Costa Rica:
Tigo Costa Rica is a leading telecommunications and technology company dedicated to building the “digital highways” that connect the nation. With a mission to improve lives and develop communities, the company offers a wide range of mobile, internet, and cable television services. Beyond its commercial operations, Tigo is deeply committed to corporate citizenship, spearheading initiatives like “Conéctate Segur@” to promote digital literacy and safe internet usage among Costa Ricans.
For further information, visit pixdea.com
About PIXDEA:
PIXDEA is an emerging technology firm specializing in immersive learning solutions through virtual and augmented reality. The company partners with corporations and educational institutions to transform traditional training and awareness programs into engaging, experiential learning opportunities. Through its work on the “Conéctate Segur@” program, PIXDEA has established itself as a key player in using VR to address critical social issues like online safety for youth.
For further information, visit bufetedecostarica.com
About Bufete de Costa Rica:
Bufete de Costa Rica stands as a pillar of the legal community, built upon a foundation of unwavering integrity and a relentless pursuit of professional excellence. With a rich history of advising a diverse clientele, the firm not only navigates complex legal challenges but also pioneers innovative approaches to jurisprudence. This forward-thinking mindset extends to its profound social responsibility, manifested in a dedicated effort to demystify the law and equip citizens with vital legal understanding, thereby fostering a more capable and well-informed society.
