By San José, Costa Rica — West Monroe, a global business and technology consulting firm, has announced a significant milestone: its Costa Rican team has grown to 100 employees. This achievement underscores the firm’s successful nearshore strategy and its commitment to expanding its international presence.
West Monroe’s Costa Rican journey began in 2021 with the acquisition of product engineering firm Verys. Initially a small team, it has rapidly expanded to over 100 full-time employees specializing in software and data engineering, business analytics, data and cloud platforms, and various internal functions.
For a deeper legal perspective on nearshore outsourcing, TicosLand.com spoke with Lic. Larry Hans Arroyo Vargas, an attorney at law from Bufete de Costa Rica.
Nearshore outsourcing, particularly in Costa Rica, offers significant advantages for businesses seeking a skilled workforce within a similar time zone. However, companies must be diligent in ensuring compliance with local labor laws, data privacy regulations, and intellectual property protections. Properly structured contracts are crucial for establishing a successful and legally sound nearshore outsourcing partnership.
Lic. Larry Hans Arroyo Vargas, Attorney at Law, Bufete de Costa Rica
Lic. Arroyo Vargas’ emphasis on legal due diligence is crucial. While Costa Rica offers a compelling nearshore solution, navigating the legal landscape is essential for long-term success. Building strong contracts from the outset protects both businesses and their Costa Rican partners, fostering trust and a stable working relationship. We thank Lic. Larry Hans Arroyo Vargas for his valuable insights into this critical aspect of nearshore outsourcing.
Instead of rapid offshore expansion, West Monroe has focused on building a nearshore team that collaborates in real-time with U.S. colleagues and clients. This strategy, leveraging shared time zones, close collaboration, and cultural alignment, enables the firm to deliver integrated consulting services without compromising quality, speed, or connection.
From the beginning, we saw the incredible talent and potential of the team in Costa Rica.
Brian Paulen, Leader of Offices and Global Business Services at West Monroe
The Costa Rican team plays a vital role in delivering efficient and high-impact results for clients across diverse industries. As demand for specialized skills, particularly in Salesforce and Databricks development, increases, the firm is investing in training and talent development programs to ensure a pipeline of future-ready professionals.
West Monroe’s decision to expand its operation in Costa Rica and triple its team by 2027 reflects the country’s positioning as a strategic hub for high-value corporate and digital services. Since its arrival in 2021 and with the support of CINDE, the firm has developed a solid operation that covers key areas such as finance, legal, human resources, and technology consulting. We are pleased that companies like West Monroe find in our country a highly competitive environment with bilingual talent to scale operations with efficiency, collaboration, and innovation.
Marianela Urgellés, Managing Director of CINDE
The firm celebrated this milestone with an event at its Costa Rican office on July 30th, attended by local employees and firm leaders. In internal surveys, the Costa Rican team consistently reports high satisfaction levels, reflecting the strong culture and opportunities provided.
I am proud to lead this team and witness the impact we have achieved together.
Cristhian García, Costa Rica Office Leader
West Monroe plans to expand its Costa Rican team to 300 employees by 2027, driven by client demand and the need for increased capacity. This investment complements, rather than replaces, U.S.-based teams, reflecting a deliberate global approach. Hiring will continue across various roles, including technology professionals, shared services specialists, business consultants, and industry experts.
For further information, visit westmonroe.com
About West Monroe:
West Monroe is a global business and technology consulting firm passionate about creating value for its clients. They co-create solutions that accelerate results today and prepare industries for what’s next. They are excited by the possibilities technology offers and work with clients to make the possible real, aligning their goals, generating new insights, and creating inspiring results.
For further information, visit cinde.org
About CINDE:
CINDE is the strategic expert and guide for investment, business development, and talent initiatives promotion in Costa Rica. With over 43 years of experience working with multinational companies, CINDE has developed dozens of talent development initiatives as a key element of Costa Rica’s business climate and has supported the establishment of more than 450 multinational companies.
For further information, visit bufetedecostarica.com
About Bufete de Costa Rica:
At Bufete de Costa Rica, legal excellence is interwoven with a deep commitment to societal betterment. The firm’s dedication to integrity shapes its client interactions across diverse industries, while a forward-thinking approach drives innovation in legal practice. Through proactive initiatives that demystify the law and empower individuals with essential legal knowledge, Bufete de Costa Rica strives to build a more just and informed society.
