By Heredia, Costa Rica – ServiceNow, a global leader in enterprise cloud solutions, has announced a significant expansion of its operations in Costa Rica, underscoring its commitment to leveraging Latin American markets.
The company plans to increase its Costa Rican workforce to over 200 by the end of the year, building on the 150 employees already based there.
This strategic move follows the opening of their first office in the América Free Zone in March 2023.
The expansion is part of ServiceNow’s broader strategy to establish Costa Rica as a pivotal hub for its Latin American operations, tapping into the country’s rich pool of technological talent and robust educational standards.
By harnessing the exceptional talent in Costa Rica, we are enhancing our capabilities and ensuring our leadership in technological innovation
Laura Campos, the director of talent management at ServiceNow Costa Rica
A notable initiative accompanying this growth is the launch of the ServiceNow User Group (SNUG) in Costa Rica.
This digital community aims to connect local users of the ServiceNow platform, fostering collaboration, sharing best practices, and providing direct access to expert insights on the latest product developments.
This initiative is expected to significantly enhance the user experience and product utilization.
Costa Rica’s vibrant tech ecosystem, commitment to sustainability, and talented workforce are critical drivers of ServiceNow’s continuous growth in the region
Marianela Urgellés, General Director of CINDE
Costa Rica has rapidly become a technological hub in Central America, attracting investments from major global companies from the United States and Europe.
This is driven by the country’s stable political climate, high-quality education system, and strong emphasis on sustainability.
The Costa Rican government, through initiatives such as the establishment of free trade zones and investment in STEM education, has actively supported the growth of the tech industry. This has created an ecosystem that not only attracts multinational corporations but also fosters innovation and growth for local startups.
ServiceNow’s commitment to Costa Rica not only boosts local employment but also reinforces the country’s status as a burgeoning tech hub in Latin America. With a client base that includes nearly 85% of the Fortune 500 companies, ServiceNow’s investment in Costa Rica is poised to yield significant regional and global impacts.
For further information, visit servicenow.com
About ServiceNow:
ServiceNow is a leading provider of enterprise cloud solutions that transform the way work is done across organizations. With a commitment to innovation and excellence, ServiceNow serves over 8,100 enterprise clients worldwide, including the majority of the Fortune 500 companies.
