• October 27, 2026
  • Last Update October 27, 2026 6:11 pm

customer experience

  • October 8, 2026

Banco G&T Continental Launches Hybrid Branch Model to Merge Digital Speed with Personalized Service

San José, Costa Rica — The financial landscape across Central America is undergoing a profound structural shift as consumer behaviors…
  • September 22, 2026

Juan Santamaria Airport Ranks Among the Top Twelve Globally for Customer Experience Excellence

Alajuela, Costa Rica — Juan Santamaría International Airport (SJO), Costa Rica’s primary aviation gateway located in Alajuela, has solidified its…
  • September 17, 2026

Juan Santamaría International Airport Secures Elite Global Customer Experience Award for Second Consecutive Year

Alajuela, Costa Rica — Costa Rica’s main aviation gateway, Juan Santamaría International Airport (SJO) in Alajuela, has successfully retained its…
  • September 3, 2026

Mexican Banks Must Overhaul Customer Experience to Prevent Massive Client Churn

San José, Costa Rica — Over the past two decades, the Mexican financial system has successfully resolved one of its…
  • February 26, 2026

Juan Santamaría Airport Earns Top Regional Honor for Passenger Experience

Alajuela, Costa Rica — ALAJUELA, Costa Rica – Juan Santamaría International Airport (SJO) has once again solidified its position as…
  • January 9, 2026

KFC Redefines Fast Food Experience with 100% Digital Kiosk Integration

San José, Costa Rica — San José – In a landmark move for Costa Rica’s quick-service restaurant (QSR) industry, KFC…
  • August 22, 2025

Juan Santamaría Airport Soars to Global Top 5 for Passenger Experience

Alajuela, Costa Rica — Costa Rica’s Juan Santamaría International Airport (SJO), managed by AERIS, has achieved a remarkable feat, securing…
  • August 8, 2025

Building Lasting Business Relationships Through Strategic Marketing

San José, Costa Rica — In today’s competitive market, fostering strong customer relationships is paramount to success. Businesses are realizing…
  • May 12, 2025

Point of Sale by FACTURATica Redefines Retail in Costa Rica, Now Powering Over 6,000 Businesses Nationwide

Puntarenas, Costa Rica — Costa Rica’s retail landscape is undergoing a transformative evolution, and at the heart of this shift…
  • December 18, 2024

The Leader in Electronic Invoicing in Costa Rica, FACTURATica, Revolutionizes Purchase Rejection Management with Innovative “Unfeasible” Section

Guanacaste, Costa Rica — FACTURATica, Costa Rica’s top provider of electronic invoicing solutions, has once again raised the bar in the…